At Ah Go, we respect and protect the privacy of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, ahgo.shop, and make purchases from us.

Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: When you make a purchase, create an account, or contact us, we collect personal details such as your name, email address, mailing address, phone number, and payment information.
  • Non-Personal Information: We also collect non-personal information related to your interaction with our website, such as your IP address, browser type, referring/exit pages, and operating system.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To process and fulfill your orders, including sending you emails to confirm your order status and shipment.
  • Customer Service: To respond to your inquiries, requests, and provide customer support.
  • Improving Our Services: To understand how our customers use our website and to improve our products and services.
  • Marketing: To provide you with information about our products, promotions, and special offers (you can opt-out of receiving these communications at any time).

How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information. This includes using secure servers, encryption, and access control measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except for trusted third parties who assist us in operating our website, conducting our business, or servicing you. These third parties agree to keep this information confidential. We may also release your information when we believe it is necessary to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

Your Choices

You have the right to access, correct, or delete your personal information. You can do this by logging into your account on our website or contacting us directly. You can also opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in these emails.

Cookies

We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you turn cookies off, some of our services may not function properly.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: [email protected]
  • Address: No.1704, 17th Floor, Building 3, No.19 North Street, Qingyang District, Chengdu, Sichuan, 610017, China
  • Phone: +86 14891939084

Thank you for visiting Ah Go and trusting us with your personal information.